Practical guide for business owners
How Google search and AI really work in 2025
Canonical answer Google sends different crawlers in several passes to fetch pages. It stores what it finds in layered indexes. When someone searches, Google retrieves likely matches, scores them, applies AI reranking, then adjusts for location and past behaviour. Pages that lead with clear intent, expose entities, and state fact like triples have a better chance to appear in both classic results and AI answers.
Contents
Plain language overview
Think of the web as a huge library. Google does not walk the shelves each time you search. It collects pages with different crawlers, files them into indexes, then answers your query by scanning those indexes. AI systems help interpret meaning, weigh quality, and select short answers when safe.
What Google does behind the scenes
Crawlers in multiple passes
- Light checks confirm live pages, blocks, and changes
- Primary crawlers fetch HTML and follow links
- Special crawlers focus on images, video, ads, and products
- A rendering service runs JavaScript when needed which is resource heavy
- Semantic passes extract entities, relationships, and context
Indexing
- Pages stored in main and specialised indexes for things like images and shopping
- Content broken into entities and fact like statements
Ranking
- Fast retrieval with keywords and entities narrows the set
- Scoring adds authority, content quality, and freshness
- AI reranking improves intent matching and passage selection
- Localisation and personal history may adjust the order
Entities and triples explained
An entity is a real world thing such as a business, service, place, product, or person. A triple is a simple fact written as subject, predicate, object.
Predicate
Object
Triple types that search and AI use
•
provides
•
emergency plumbing services
•
serves
•
gluten free breakfast
•
offers
•
small business tax advice
•
costs
•
$120
•
includes
•
kitchen and bathroom
•
takes
•
two to four days
•
is a type of
•
dental treatment
•
is a type of
•
air conditioner
•
is a type of
•
photography service
•
covers
•
five years
•
lasts
•
thirty days
•
opens in
•
two weeks
•
is located in
•
Noosa Heads
•
serves
•
Sunshine Coast
•
operates in
•
Brisbane City
Write for AI and human readers together
Answer one question at a time. Place a short answer first. Add detail after the answer. Finish with a clear next step.
Question
How much do emergency plumbing call outs cost in Brisbane
Answer
Emergency call outs usually cost between one hundred and one hundred and eighty dollars for the visit, then an hourly rate for labour
costs one hundred to one hundred and eighty dollars
Details
Prices vary by time of day, distance, and parts. Confirm weekend or public holiday rates.
Next step
Check service areas and request a written estimate
Question
Do you offer dairy free options
Answer
Yes. We offer oat, soy, and almond milk for all coffees
offers oat soy almond milk
Details
Small surcharge may apply.
Next step
View the seasonal menu
Structured data that helps AI and search
Schema markup gives explicit entities and triples. Keep it in sync with the words on the page.
“@context”: “https://schema.org”,
“@type”: “Service”,
“name”: “Hot Water Repairs”,
“areaServed”: {“@type”: “City”,”name”: “Brisbane”},
“provider”: {“@type”: “LocalBusiness”,”name”: “GreenLeaf Plumbing”},
“offers”: {“@type”: “Offer”,”price”: “120.00”,”priceCurrency”: “AUD”,”description”: “Emergency call out fee”}
}
Trust and E E A T signals
- Add bylines and team bios with credentials
- Show phone, address, ABN, and office hours
- Add last reviewed dates and who reviewed guides
- Use clear disclaimers for sensitive advice
- Collect and reply to reviews with care
- Cite sources for claims that are not obvious
Local signals
- Set up Google Business Profile with correct categories, services, booking link, and photos
- Keep NAP details consistent across major directories, Apple Maps, and Bing Places
- Create location pages that show service coverage, parking notes, and typical response times
- Ask customers to mention the service and suburb in reviews when honest and natural
Performance and rendering
- Pass Core Web Vitals with focus on LCP, CLS, and INP
- Keep important content server rendered where possible
- Avoid large script bundles that slow first interaction
- Use clean sitemaps with correct lastmod dates
- Make pages accessible with descriptive links and proper alt text
Measure and improve
In Search Console
- Check Index Coverage and Crawl Stats to see how Googlebot treats your site
- Track impressions and clicks for top questions and People Also Ask queries
- Watch performance by page section to see which answers are surfaced
In Analytics
- Measure scroll depth and time on section
- Track clicks on calculators, guides, and contact buttons
- Compare engagement on pages that use canonical answers against pages that do not
Quick checklist
- Write the first two sentences to answer the main question
- Add two or three fact like triples in plain language
- Use headings that start with the entity or service
- Add schema that mirrors on page facts
- Link to tools and calculators inside the body
- Update reviews, team bios, and contact details
- Test Core Web Vitals and trim heavy scripts
- Monitor questions and answers in Search Console and update copy first
Short glossary
Term | Meaning |
---|---|
Entity | A thing such as a business, service, person, place, or product |
Triple | A simple fact written as subject, predicate, object |
Canonical answer | A short and direct answer that can stand on its own |
Rendering | Google building the page with JavaScript and CSS applied |
Passage indexing | Google ranking a section of a page rather than the whole page |
Examples you can reuse
Replace the words in bold with your details. Each set shows more than one way to state the same facts.
Electrical services
•installs
•smoke alarms for homes
•costs
•$149
•includes
•Brisbane and Logan
Dental care
•offers
•check up and clean
•includes
•exam, scale and polish, x rays
•start from
•$25 per week
Cafes and food
•serves
•vegan breakfast and coffee
•adds
•$0.50
•includes
•indoor and outdoor
Ecommerce
•weighs
•230 grams
•takes
•two to four days
•allows
•thirty days
Service bundle panel
Air Conditioner Installation Brisbane installs new split systems for homes in Brisbane
installs split systems for homes Brisbane
Installation price starts from one thousand six hundred and fifty dollars including standard back to back install
starts from $1650
Warranty covers parts and labour for five years when installed by a licensed technician
covers five years
Service area includes Brisbane City, Logan, and Redlands
includes Brisbane Logan Redlands
How to book request a quote, choose a time, confirm access and parking
Need help applying this to your site
Send your homepage or a key service page. I will mark up the first section with triples, schema, and a short answer so you can see the pattern on your own site.