Google Business Profile management · Brisbane and surrounds
Google Business Profile management for Brisbane businesses
Your Google Business Profile is where customers check where you are, when you are open and how to reach you. We keep those details right, reply to reviews and keep the profile active as your business changes. This is a hands-on service, not a course. We do it, and we keep doing it.
Book a free strategy session
Leave your details and we will call to set a time, usually the same business day.
Hands-on management
We look at your listing before we quote
Trades, clinics, cafes, retailers and service businesses across Brisbane and the surrounding suburbs.
We are based in Ormeau, between Brisbane and the Gold Coast, and also look after profiles for businesses elsewhere in Australia.
Every job starts with a review of your current listing. The work might be claiming the profile, correcting old details or keeping an established profile up to date. We explain what needs attention before you commit to ongoing management.
The ongoing work
What managing a profile actually involves
Creating a basic profile is easy. Keeping it accurate, active and useful is the real job, because neglected profiles start to look stale to customers and to Google. A managed profile means someone is regularly:
Publishing Google Posts
Current offers, updates and events, so the profile looks like a business that is open and busy.
Responding to reviews
The good and the bad, in replies that read like a real business, not a bot.
Adding current photos
Recent work, your premises and your team, instead of the same shots from years ago.
Watching Questions and Answers
Anyone can post a question there and, worryingly, anyone can answer it. We make sure the right answer is the one people see.
Keeping details accurate
Categories, services, hours and attributes, including the public holiday hours that catch so many businesses out over Queensland long weekends.
Catching unwanted edits
Google sometimes applies suggested edits to your address, hours or phone number without asking. We watch for them and fix them.
Most owners start strong, then the posts drop off once the day-to-day work gets busy. That gap is what we fill.
What is included
The jobs we usually handle
The exact work depends on the state of your profile.
Verified and set up properly
Creating or claiming the profile, working through Google’s verification methods and failed verifications, then setting the right categories, services, description, products, booking links and service area.
An active, trustworthy listing
Ongoing photo uploads and clean-up of poor or duplicate images, a regular schedule of posts for your offers and seasons, replies to reviews and help asking customers for honest feedback.
Monitored and measured
Accurate answers to questions, removal of misleading answers where Google allows, and reporting on calls, direction requests, website clicks and the searches people used to find you.
If your profile is fine and only needs setting up properly once, we will tell you that rather than sell you a retainer you do not need.
Clean-up work
The profile problems we fix most often
Plenty of clients come to us to clean up a mess, not for a fresh start.
Suspended or duplicate listings
Google suspends profiles for guideline breaches, and sometimes by mistake. Duplicates split your reviews and confuse the map.
Wrong or hijacked information
A changed address, wrong hours or a phone number you do not recognise, often from Google’s automated updates or someone else’s accepted edit.
A profile that went quiet
No posts, reviews left unanswered for months and photos from 2019. We update it, add current photos and work through the backlog.
The wrong categories
Your categories should describe what the business actually does. We check the primary and additional categories against your services.
A typical clean-up might start with the wrong primary category, two old duplicate listings and a year of unanswered reviews. The first pass corrects the category, merges or removes the duplicates, updates the services, adds current photos and puts a review-reply process in place. We have also written up our approach to recovering a duplicate or suspended listing.
Is it right for you?
Who this service is for, and who it is not
Straight advice, even when it means less work for us.
It makes sense if you rely on local customers finding you and you do not have the time, or the patience, to log into Google every week. Trades booking jobs across Brisbane, a dentist in the northern suburbs or a homewares shop on the south side get the most out of consistent profile management.
It is a poor fit if you are a purely online business, or you serve customers nationally with no physical catchment. Your budget is better spent elsewhere, and we will say so.
Profile and website together
How it fits with your local SEO
Two different assets that feed each other.
Your profile drives the map pack and Google Maps. Your website earns the normal search rankings and gives the profile something authoritative to point to. Keep your name, address and phone number consistent across both, link them properly, and each one lifts the other.
This service is for the profile itself: posts, reviews, photos, Q&A, categories, verification and clean-up. If you want the website side handled too, that sits under our Brisbane SEO services, and the two work best together.
Cost and ownership
You keep ownership, we do the upkeep
Quoted after we review your listing.
The price depends on whether we are claiming, cleaning up or actively managing the profile, how many locations you have, how many reviews need replies and how often you want posts and photos added. A short call is usually enough for a clear estimate.
You deal with a small team and often directly with Michael, who owns and runs DomainFX. We get shared access through Google rather than asking for your password, send you a plain-language summary of what changed and why, and keep an eye on the numbers that matter: calls, direction requests and clicks from the profile.
Who you will deal with
When you call, Michael answers
Michael started DomainFX in 2010 and still runs it from Ormeau, between Brisbane and the Gold Coast. When you call, email or book a strategy session, you talk to him directly about your business, your budget and what is working.
“Michael goes above and beyond and has helped to build our business profile to the next level.”Deborah, Eternity Bathrooms · Google review
- 2010Started DomainFX
- OrmeauBetween Brisbane and the Gold Coast
- QLD & NSWClients across both states
Free strategy session
60minutes on the phone or in person around Ormeau. No obligation to go ahead.
- What is wrong or missing on your current profile
- Whether you need ongoing management or a one-off fix
- A clear estimate before you commit
Questions
Before you hand over your profile
What Brisbane businesses usually ask us first.
Keep reading
Related pages
More on local search.
Start with a quick profile check
Tell us the business name and suburb and we will look at your current Google Business Profile before you decide anything.
(07) 3804 7752 · info@domainfx.com.au